Test Center of Excellence (TCoE)
What is a Test Centre of Excellence?
A Test Centre of Excellence (TCoE) is a centralized quality function within an organization that defines and governs best practices, frameworks, tools, and standards for software testing. Rather than allowing testing to happen in silos across projects, the TCoE creates a unified and strategic approach that improves quality, consistency, efficiency, and cost-effectiveness across the entire organization.
The TCoE functions as both a governance body and a delivery partner, ensuring that QA is not just an activity, but a value-driven discipline aligned with business goals.
Purpose and Objectives
The key objectives of setting up a TCoE include:
Standardizing Testing Practices across teams and projects
Improving Test Coverage and Quality through reusable frameworks and metrics
Driving Test Automation across the enterprise
Enhancing Resource Utilization with centralized QA teams
Enabling Continuous Improvement via feedback loops, tool upgrades, and training
Accelerating Time to Market with optimized testing processes
Core Components of a TCoE
A fully operational Test Centre of Excellence typically includes the following:
People
A blend of skilled test engineers, architects, automation specialists, and domain SMEs.Processes
Well-defined test strategy templates, review checklists, defect triage models, and UAT playbooks.Tools
A curated toolset for test management, automation, performance testing, security, and CI/CD integration.Governance
Metrics dashboards, quality KPIs, compliance reports, and audit mechanisms.Knowledge Management
Centralized repositories for test cases, reusable scripts, defect trends, lessons learned, and training assets.
Our Services
Functional Center of Excellence
Our Functional Center of Excellence focuses on delivering high-quality, business-aligned functional testing services across diverse platforms and domains. By leveraging standardized test case design, domain-specific expertise, and reusable assets, the FCoE ensures that your apps meet end-user expectations and business workflows with precision.
It plays a critical role in enabling requirements validation, risk-based testing, defect prevention, and UAT readiness. Whether testing enterprise apps, portals, or mobile solutions, our FCoE ensures functional correctness and process coverage across the board.
Performance Center of Excellence
Our Performance Center of Excellence is built to ensure your applications scale reliably under real-world load conditions. From load and stress testing to volume and endurance tests, the PCoE provides expertise, tools, and environments to simulate realistic usage scenarios and identify performance bottlenecks early in the lifecycle.
The PCoE integrates seamlessly with CI/CD pipelines and cloud platforms to conduct on-demand, distributed performance testing. With deep analytics and tuning recommendations, we help you achieve fast, stable, and resilient digital experiences.
Automation Center of Excellence
The Automation Center of Excellence drives enterprise-wide automation strategy, governance, and tool adoption. It focuses on maximizing test coverage, accelerating release cycles, and reducing manual efforts by building robust, scalable, and maintainable automation frameworks for UI, API, database, and mobile testing.
By offering centralized expertise, reusable script libraries, CI/CD integrations, and AI-driven test optimization, the ACoE helps shift testing left and right—enabling faster feedback and continuous quality across the SDLC.